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Top Retail Trends in 2020

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At NRF 2020, we asked retail professionals: “What are the top retail trends in 2020?” From in-store robots and AI to employee engagement and inventory management, hear what technologies and trends they see making an impact.

Learn more in the article -

In this video you'll hear from:
Sankalp Arora - Chief Robotics Engineer, Co-founder, Gather AI
Simon Foster - CEO & Founder, Chatter
Praveen Gopalakrishnan - Co-Founder & CEO, Snap2Insight
Alison Zook - Head of Customer Success, Arcade

and from oracle retail
Carla Anderson - Senior Director, Merchandising Strategy
Greg Flinn - Solutions Manager
Rachel Henwood - Sales Consulting Senior Director
Mark Lawrence - Solutions Director, Analytics & Enterprise
Christopher Sarne - Senior Director Product Management Strategy
Antony Wildey - VP Global Omni Channel Sales Consulting

by Oracle is the destination for professionals who are building the next generation of customer experience. Here, you can find breaking news, in-depth analyses, expert insights, and useful tools that will empower you to think and work progressively.


Read “NRF 2020: 3 Emerging Trends in Retail Customer Experience”


Read “Why the Meat Cutter Is the New Gold Standard of Customer Experience”


See our Customer Experience Awards and Events in 2020
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